Tuesday, March 7, 2017

U2000 installation can't be installed in the virtual

Issue Description
Product: U2000 Access
Version: V200R015C50SPC200
Customers try to install U2000 on a virtual server (virtual box, not VMware), but failed (errors as Msuite can't login, several process can't be stated....). so they want to know, with virtual box which OS they can use?
Alarm Information
errors as Msuite can't login, several process cannot be stated
Handling Process
AS we nenver test the virtual box (Not VMware), we can't promise the compatibility.
Please follow the below guide to prepare the hardware: http://support.huawei.com/hdx/hdx.do?docid=DOC1000129079&lang=en&path=PBI1-7275726%2FPBI1-21782340%2FPBI1-21782348%2FPBI1-21427015%2FPBI1-15315%2FPBI1-19912805%2FPBI1-21304438%2FPBI1-21305309%2FPBI1-21575815&clientWidth=1639&browseTime=1458846426653 See Planning->Software and Hardware ConfigurationPlanning->Hardware Configuration Planning for the NMS Server.
Root Cause
customer want to install the software on an uncertificated hardware cause the issue .
Solution
U2000 can be installed in VMware, but not support virtual box.
Suggestions
before installation, please follow the guide to prepare the hardware, if install the U2000 on a uncertificated hardware maybe will cause unknown problem.

Telephone: 852-30623083
           Supports@Thunder-link.com            
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