Thunder-link.com: July 2014

Thunder-Link.com is a Leading Huawei optical transmission product supplier. Founded by ex-Huawei employee, we have rich experience and well reputation in the field over 3 years.

Integration vantage resources, Thunder-link.com provide full series of Huawei Optical transmission products and solutions, including Huawei Metro Series, Huawei OSN Series MSTP, Huawei OSN Series DWDM, Huawei RTN Series Microwave, Huawei ATN/PTN Series equipment, modules and accessories.

Compare with other supplier, Thunder-link.com have the following outstanding points:
*Competitive price (better than local representative office)
*Fast delivery (standard lead time 3~5days)
*Original product guarantee (professional ethics)
*Professional technical advise (Hardware/Software compatibility)
*On-site engineering (engineer from Huawei global technical service dept.)

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Why choose US

As a professional Huawei optical transmission product supplier, Thunder-Link.com always devotes

to satisfying clients’ needs, no matter pre-sale, sale or after-sale. Our outstanding sales team and professional technical team are ready to serve for you anytime and anywhere. We dedicate to you best products and ensure attractive price and quality, fast and safe delivery, considerate support and service.

Low price and high quality product

Professional technical team

High-quality and efficient sales team

Fast and safe delivery

Considerate support and service

Huge Inventory in Stock

Warranty Terms

Specialized one-site website

Flexible Payment Methods

Free remote service &charged on-site service

Safe Online Shopping

Genuine& reliable& creditable

Express & Trackable Worldwide Shipping

Sales Management & Services

What you can get

How to cancel an order before payment.

If you have not paid for your order yet, there is no need to contact us to cancel it.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we are not processing your order.

You are under no obligation to follow through and pay for an order just because you checked out your shopping cart online. If you want to do test orders to save certain invoices for later reference you are welcome to do this.
If your order is more than a week old please note you may not be able to "reactivate" it by sending a payment, because the prices of the items may have changed as well as the shipping rates and currency conversions. You may need to repeat the order with a new cart.

How to cancel an order after payment.

If you have already paid for an order and want to cancel it, please contact us as soon as possible.
If you are uncertain about something in your order and you wish to change it, please contact us as earlier as possible. If possible, we will stop preparing goods for you and wait for your further order details.

If the package has already been delivered we cannot cancel or change the order.

How To Revised/Edit Order If Any Changes

If the goods have already been delivered we cannot revise or change the order.
If you want to revise an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees, please contact us.
If the order is in an early processing stage you may be able to change your mind and change some items. If the order’s value changed because of order change, you can ask for a refund or keep your payment with us as a credit.

Instructions for returning faulty goods

Before returning goods, please contact with your sales representative first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving technical support, from our technical department.
Please contact your sales representative, the command will pass on to our technical internally, and we will deal with this matter immediately. If technical can’t configure it well or determine it is hardware fault, it will transfer to return product procedures, your sales representative will offer you our return address, along with additional important instructions, you just following with the instructions, our sales representative will keep in loop.

What we can do

Are your products used

No, our products are all new products. In order to maintain our reputation, we do not sell used products.

But if you just want used/refurnished products, we will supply to you for your requirement.

What is most important we must declare is we never sale the used products as new products. Integrity is our basic principle to trade.

Is There A Catalog/Pricelist Available

Due to the dynamic nature of our product line as well as our effort to provide lowest price to our customer, compiling a catalog would not be very fruitful.
Our website contains all the information we have on our products. If you have any specific question, we welcome you to contact our customer service representatives.

Do you have a guarantee or warranty for all products

Yes! Thunder-Link.com chooses products to sell based on their reliable sources, all the hardware we do not pick up everywhere, only from qualified resource, so the quality is guaranteed.

We check all of your orders during the packing stage to make sure that the right accessories are included and that the adapters and other standards are correct for your country.

All our products are covered by a 12 MONTH WARRANTY, for return and repair / replacement.

If you have any doubts, please email:sales@thunder-Link.com

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