Sunday, February 26, 2017

The Service port Cannot Display Normally When Double-clicking the MA5600 Network Element to Enter the Board

Issue Description
Q: 
In the NMS topology, the serviceport cannot display normally when double-clicking the network element to enter the board.
Alarm Information
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Handling Process
A:
The status of Huawei MA5600 serviceport is the status of the traffic. Only when the single end PVC, the state machine of the traffic and the ADSL port are all  in Up status, the status of the serviceport is Up. Click the Synchronize Network Element in the Serviceport in the Serviceport Plane.




If the board is in position, generally the status of the single end PVC is Up.
The status of the ADSL port is Up after connecting to the modem.
The status of the service port is Up, indicating the normal condition.
Root Cause
1. The MA5600 database is full and the data space and the log space are normal.
2. MA5600 process is abnormal and no boot record. 
3. Other ports of Huawei MA5600 are normal. Only the service port is abnormal.
4. The MA5600 version is matched with the NMS version.
Suggestions
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