Monday, March 14, 2016

Solve the Problem: Setup the Hawei HG8245

Solve the Problem: Setup the Hawei HG8245
Recently my isp porvider upgraded me to fiber (20MB up/down) and I don't know how to set it up to work with Ynblock-us.
Apparently I can not set up the DNS, only the gateway for the router Hawei HG8245.
I have access to al the configuration paramenters, but can't find the DNS entry.

The Solution:
The HG8245 GPON router that you're using is a modem/router combo ( or known as Residential Gateway ). These devices are most likely being controlled by your ISP that may hinder you on entering our DNS on the said device. On this rare occasions we would require you to try to setup our DNS on your computer first to test if it will work. Once we got the DNS working on your computer then that's the time that we can try to setup our DNS on your residential gateway.
As an alternative, you can get a router and have it bridged to your residential gateway. Once you're able to get a new router then you may refer to its user manual on how to change the DNS on it as well as setting your new router on bridge mode.

The steps:
1 Try setting up the computer or device instead and see if you are able to use our service on that device.
2 Find the computer or device you are using and follow the instructions to set it up with our DNS.
3 Do not forget to go to our home page to activate the service on your home network after setting up the DNS on the device.

Telephone: 852-30623083
           Supports@Thunder-link.com            
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