Thursday, July 13, 2017

N2000BMS shows the alarms with an early hour because the NE does not have configured the right time zone

Issue Description

The alarms displayed in the N2000BMS are displayed with an early hour.
The alarm is reported in the OLT MA5600V800R007
Example:
the next alarm is reported in Huawei MA5600T at 01:39:49-05:00, but, in the N2000BMS appear the same alarm at 02:39:49. The time in the N2000BMS is the real time.

Handling Process
Because of the BMS had the correct time, so, it was supposed that the DST was not configured in the NEs.
It was analyzed the time settings and the time zone  in Huawei OLT.
Ceylan(config)#display time                                                  
{ <cr>|dst<K>|time-stamp<K> }:                                                 
  Command:                                                                   
          display time                                                       
  2011-11-02 10:10:03-05:00                                                                                                                                 
Ceylan(config)#display timezone                                              
The current time zone:  GMT-05:00

it was found that the timezone is not the correct. So it was requested change the timezone to make a test.
After modify the time zone to the correct one, the alarms was reported in the N2000BMS with the correct time.
However, to avoid changing the timezone every period of time, it was suggested to enable the DST.
Ceylan(config)#display time dst                                              
  Failure: DST has not been configured  

  
Suggestions
Verify the timezone of the country to set the correct one in the NE or in the Server. Also, consider use the DST feature.

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